Leyra - Notice history

All systems operational

Admin Console - Operational

100.0% uptime
Feb 2019 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2019
Mar 2019
Apr 2019

Delivery API - Operational

100.0% uptime
Feb 2019 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2019
Mar 2019
Apr 2019

Web Platform - Operational

100.0% uptime
Feb 2019 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2019
Mar 2019
Apr 2019

Notice history

View current status

Apr 2019

No notices reported this month

Mar 2019

No notices reported this month

Feb 2019

Accedo One Control - User data API abnormalities
ResolvedDegraded performance4 hours 57 minutes
  • Update
    UTC
    Update

    During an update of the system, an API was changed in a way that the Content-Type of the API response changed. When Accedo One make a new release all API responses and headers are checked for backwards compatibility to make sure there is no change in the behaviour. A human error made one api call being missed in this test list. The API was functioning correctly and there were no errors in the logs but there was a difference in the Content-Type of the response. Accedo One Product Team rolled back the configuration that caused this change and released a new version that was stable again. We will add backwards compatibility tests for the missing API so any kind of changes in the response are caught in the future.

  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix to the affected service and will continue to monitor the traffic and logs.

  • Identified
    UTC
    Identified

    We've identified the cause of the abnormalities and are working on a resolution.

  • Investigating
    UTC
    Investigating

    We are investigating abnormalities in UserData APIs responses that may affect some clients.

OTT Flow™ - Issues with Favorites and Watch History
ResolvedDegraded performance5 hours 46 minutes
  • Update
    UTC
    Update

    During an update of the system, an API was changed in a way that the Content-Type of the API response changed. When Accedo One make a new release all API responses and headers are checked for backwards compatibility to make sure there is no change in the behaviour. A human error made one api call being missed in this test list. The API was functioning correctly and there were no errors in the logs but there was a difference in the Content-Type of the response. Accedo One Product Team rolled back the configuration that caused this change and released a new version that was stable again. We will add backwards compatibility tests for the missing API so any kind of changes in the response are caught in the future.

  • Resolved
    UTC
    Resolved

    The problem has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been deployed and we will continue to monitor the traffic and logs.

  • Identified
    UTC
    Identified

    We've identified the problem and are working on a resolution.

  • Investigating
    UTC
    Investigating

    We're currently experiencing issues with reading and updating Favorites and Watch History in all OTT Flow™ apps. We are investigating the problem and will provide further updates here.

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