Leyra - VIA GO: Elevated connectivity errors – Incident details

All systems operational

VIA GO: Elevated connectivity errors

Resolved
Degraded performance
Started over 8 years agoLasted about 2 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Intermittent connectivity issues have been resolved. We will continue monitoring the situation.

  • Identified
    Identified

    We have identified that elevated connectivity errors are caused by a DNS provider issues and are working with the vendor on the resolution. Only a subset of requests towards our systems may be effected. We expect this to be resolved within the next hour.

  • Investigating
    Investigating

    We're experiencing an elevated level of connectivity errors towards VIA GO services and are currently looking into the issue.