Leyra - OTT Flow™ - Ongoing issues with in-app purchases on Apple devices – Incident details

The root cause for this incident was due to old api endpoints that were not properly updated. This was resolved on 2019-01-17 by updating the api endpoints and publishing a hotfix to the service. All users who tried to subscribe during the incident have gotten their subscriptions updated so they can use the service as intended.

The problem has been resolved. We will continue to analyse the cause and will update this incident report with a summary within a week.

We've deployed a fix that should solve the problem. Tests indicate that things are good, but we'll continue to monitor the traffic and will update this status page tomorrow.

We have identified the cause of the issue and are working on resolving it.