Leyra - Elevated API Errors – Incident details

All systems operational

Elevated API Errors

Resolved
Partial outage
Started about 3 years agoLasted 2 hours 24 minutes

Affected

Admin Console

Partial outage from 6:41 PM to 9:05 PM

Delivery API

Partial outage from 6:41 PM to 9:05 PM

Web Platform

Partial outage from 6:41 PM to 9:05 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Network conditions continue to improve in the affected regions, but still affect the performance of some requests sent to Accedo One. We continue to monitor the situation.

  • Identified
    UTC
    Identified

    Operational and network issues currently affect our cloud provider in multiple regions and availability zones in use by Accedo One. We are monitoring the situation and shifting traffic away from the affected regions as much as possible.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an elevated level of API errors and are currently looking into the issue. We will provide more updates as soon as possible.